Terms & Conditions & Refund Policy

1. Scope

These Terms & Conditions govern all engagements between you (the “Client”) and Cyber Law Assist (cyberlawassist.com), Stampfenbachstrasse 42, 8006 Zürich, Switzerland (UID: CHE-582-469-137).

2. Services

Cyber Law Assist provides specialized legal services for IT companies, including:

  • GDPR & data protection compliance audits
  • Software licensing & service agreement drafting
  • Cybersecurity policy development
  • Incident response coordination & regulatory notifications
  • Ongoing legal advisory and training

3. Engagement & Confirmation

You may request services via our contact form at cyberlawassist.com or by email at info@cyberlawassist.com. An engagement is confirmed once you receive our written acceptance and service agreement.

4. Fees & Payment

All fees are quoted in Swiss Francs (CHF) exclusive of VAT. Payment is due within 30 days of invoice. We accept bank transfers and credit cards. Rates (hourly or fixed) are as specified in your engagement letter.

5. Liability & Warranty

We warrant that our services will be performed with professional skill and care in accordance with Swiss law. Liability for any claim is limited to the fees paid for the relevant service. We are not liable for indirect or consequential damages.

6. Intellectual Property & Confidentiality

All deliverables remain our intellectual property until full payment is received. We treat all client data as strictly confidential and will not disclose it except as required by law.

7. Cancellation & Refund Policy

Clients may cancel services under these conditions:

  • 7+ days before start: Full refund of any prepayment.
  • 3–6 days before start: 50% refund of the prepayment.
  • Less than 3 days before start: No refund available.

Processing Time: Refunds are issued within 10 business days of cancellation.

To request a refund, email info@cyberlawassist.com with your engagement reference and payment details.

Cyber Law Assist
Stampfenbachstrasse 42
8006 Zürich, Switzerland
Phone: +41 79 634 58 27
Email: info@cyberlawassist.com
UID: CHE-582-469-137